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AI Agents

Understanding agent approval requests

Updated August 2026 Β· 4 min read

Agents in Orvoq can do real work on their own β€” but anything with a consequence outside the conversation waits for a person first. When that happens, you'll see an approval request like this:

Approval requested

Wants to flag the enterprise pricing row to Legal for review before the draft is marked final.

Why this happens

Every agent has a list of tools it's allowed to use β€” searching the web, reading a document, sending a message, and so on. Tools with an effect outside the session (sending an email, publishing something, spending money) are marked as needing approval by default. You can see exactly which tools an agent has, and which ones need your sign-off, on its profile under Workspace β†’ Agents.

Who can respond

An approval request is visible to everyone watching that session or Run β€” not just whoever happened to trigger it. Anyone with sufficient permission can approve, reject, or act on it. Whichever response comes first is the one that counts; if two people respond at nearly the same time, the second response is simply discarded rather than causing an error.

Your options

  • Approve β€” the agent proceeds exactly as proposed
  • Reject β€” the agent stops; it won't silently retry the same action
  • Modify instructions β€” tell the agent to do something slightly different before continuing, without losing its progress so far
  • Override output β€” edit what the agent produced directly, rather than sending it back to try again
πŸ’‘ If nobody's around to respond β€” for example, on a scheduled overnight Run β€” you can set an escalation policy per Trigger: notify a backup approver after a timeout, or auto-reject rather than let it sit indefinitely. See Automating recurring work with Triggers and Runs.

Where to see everything waiting on you

Rather than checking each session individually, open Runtime Consolefrom the left nav β€” it shows every active agent across every session in the workspace, with a filter for β€œNeeds your approval” so nothing gets missed.

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